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About Us
Churco Pickleball Inc. is a Canadian company that was established in Edmonton, Alberta in late 2020, with a mission to deliver high quality products to players worldwide.
Are you ready to experience the Churco Pickleball difference? Buy local, support local, see the difference.
Warranty/Refunds
Limited Warranty on Pickleball Paddles:
All Churco Pickleball Paddles come with a 180-day limited warranty against factory defects only.
Your paddle’s warranty starts on the day of purchase.
Factory defects include: Face separation/delamination “not from impact against floor or other objects”, handle caving, loose or broken handle “not as a result of using your paddle as a cane or to avoid falling”.
All paddles will be inspected prior to a replacement being sent. Please note there is no warranty on replacement paddles.
The warranty doesn’t apply to: Paddle abuse, negligence, improper use (such as hitting objects other than pickleballs), water damage, normal wear and tear and extreme temperature exposure (less than 10°C).
Normal wear and tear is defined as: Scuffs, chips, dents, fading of graphics, internal rattling, worn handle grip, edgeguard breakage or separation.
Warranty claim? Please send us an email to contact@churcopickleball.com with proof of purchase and we will guide you through the next steps.
SHIPPING
All items are shipped within 48hrs of cleared payment. Please allow 5-10 business days for shipment to arrive.
Website allows for Canadian shipping only. If you require international shipment, please contact us for a quote. Customer will be responsible for all customs and duty fees on international orders.
RETURN
Product must be returned within seven (7) days of receiving it and must be in new and unopened condition. Customer is responsible for return shipping charges. A 15% restocking fee applies to all returns.
We will refund payment within 7 business days of receiving the return product.
Refunds will be credited to your original form of payment.
Please contact us for instructions prior to your return.
We build superior products so you can focus on the rest!
Best price and quality
We provide high quality products at an affordable price
